Return Policy

Return policy

Returns

Return policy

We hope you love your eShop Online order, however, if you would like to return any items or your purchase isn’t suitable we would be more than happy to offer you a refund or exchange.

To complete the return, please send your items to the Returns Address stated in the post within 14 days of delivery.

Please Note

• Goods must be in their original packaging and in a perfect, resalable condition.

• If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or an exchange.

• Customers are responsible for the shipping costs for returning their items.

• Any personalised items, antiques and sale items are final sale and sadly we cannot process refunds or exchanges for these.

• If you need any assistance with breakages, returning or exchanging your order, please do not hesitate to email us

at eshoponline2678@gmail.com

Disclaimer

All goods should be used only for product returns. All other types of correspondence (notices, letters, etc.) sent to our address will be returned to the sender, as we're not legally permitted to open correspondence that's not addressed to us.

Once a return package reaches our facility, we’ll notify you via email. Based on the reason for the return, we'll decide what the next steps should be.

Please contact us before returning any products. We do not refund orders for buyer’s remorse. Returns for products, face masks, as well as size exchanges are to be offered at your expense and discretion.